Live Support Online Answers in Bengali Verified Information

Jitbaz FAQ — Common Questions, Complete Answers

This FAQ page covers the questions users ask most about jitbaz — registration, login, deposits, withdrawals, bonuses, and betting rules — all answered clearly in one place. Whatever you're looking for, you'll find it here.

0
FAQ
0
Category
0
Hour Support
0
% in Bengali
Search for answers
Search with any keyword
Browse by Category
Use the category tabs
Didn't find an answer?
Ask us directly on live chat
No results found. Please try a different keyword.
Account & Registration

Signing up on jitbaz takes just 2–3 minutes. Simply enter your mobile number, username, and password, then verify the OTP sent to your phone — and your account is ready. No lengthy forms, no paperwork.

No. Under jitbaz policy, each person is allowed only one account. Attempting to open multiple accounts from the same mobile number or device may result in all accounts being suspended and balances forfeited.

You must be at least 18 years old to register on jitbaz. Anyone under 18 is strictly prohibited from creating or using an account. Violation of this rule will result in account closure.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Verify the OTP and set a new password. The whole process takes under 2 minutes.

If you'd like to close your jitbaz account, email support@jitbaz.ws or let us know via live chat. Please withdraw any remaining balance before the account is closed.

Yes, you can update your mobile number from Account Settings after logging in. You'll need to verify your identity via OTP sent to your old number. If you no longer have access to the old number, please contact support.
Deposits & Withdrawals

jitbaz supports all major mobile banking methods in Bangladesh:
  • BKash
  • Nagad
  • Rocket
  • Upay
  • Bank Transfer (selected banks)
Deposits via all methods are typically credited to your account within 5–10 minutes.

The minimum deposit on jitbaz is just ৳500. The minimum withdrawal is also ৳500. The maximum deposit and withdrawal limits per transaction depend on your account verification level. For more details, Payments Page View.

Withdrawals on jitbaz are typically processed within 15–30 minutes. During peak hours, it may take up to 2 hours. Requests submitted between midnight and 6 AM will be processed during the next business hours.

If your balance hasn't updated within 15 minutes of depositing:
  • Collect your payment app transaction receipt (Transaction ID)
  • Contact jitbaz via live chat or at support@jitbaz.ws with your Transaction ID and amount
  • Most issues resolved within 30 minutes

jitbaz does not charge any fees on withdrawals. However, mobile banking operators (bKash, Nagad, etc.) may apply a small charge as per their own policies. These fees are entirely determined by the operator.
Bonuses & Offers

After registering on jitbaz, a welcome bonus is automatically credited on your first deposit — no separate code required. Visit the promotions page for full details on the bonus amount and conditions.

No, bonus balance cannot be withdrawn directly. You need to place bets using the bonus and meet the specified wagering requirements (typically 10–20x). Once the conditions are fulfilled, any winnings earned from the bonus become withdrawable.

Log in daily and check your dashboard for "Today's Offer". Simply click the "Claim" button and the daily bonus will be added to your bonus balance instantly. New offers are available every day, so check back regularly.

Yes, jitbaz has a referral program. Refer a friend to jitbaz and when they make their first deposit, you'll receive a special referral bonus. Your referral link can be found in the "Refer" section of your dashboard.
Betting & Games

jitbaz offers betting on more than 30 sports. The most popular include:
  • Cricket (IPL, BPL, T20 World Cup, Test series)
  • Football (EPL, La Liga, Champions League, Bangladesh League)
  • Kabaddi
  • Tennis, Badminton, Basketball
  • ESports (PUBG, CS:GO, Dota 2)
You can also bet on live matches at real-time odds.

The minimum bet on jitbaz starts at ৳10. The maximum bet depends on the match and market, and can generally go up to ৳1,00,000. Limits may vary by match.

Once a bet is confirmed, it generally cannot be cancelled. However, selected matches may offer a "Cash Out" option, which lets you exit a bet before the match ends. If available, this option will appear in your bet list.

If a match is officially cancelled or the result is not determined, all bets on that match are declared void and the full stake is returned to your balance. Refunds are typically processed within 24 hours.

On jitbaz Live Casino, you can play with real dealers:
  • Live Baccarat (most popular)
  • Live Roulette
  • Live Blackjack
  • Dragon Tiger
  • Andar Bahar
  • Teen Patti
There are also 500+ slots games and Virtual Sports available.
Security & Privacy

Yes, jitbaz uses bank-grade SSL/TLS encryption. Your personal information, payment data, and login credentials are stored fully encrypted. We never sell or share your data with third parties. To learn more, Privacy Policy Read.

Yes. jitbaz automatically sends an SMS alert to your registered mobile number whenever a login is detected from a new device or unfamiliar location. If you notice any suspicious login activity, change your password immediately and contact support.

jitbaz is a licensed online Betting platform. We follow responsible gaming policies and strictly enforce an 18+ age requirement. Responsible Gaming Find more information on the page.
Support & Contact

Three ways to reach jitbaz support:
  • Live Chat: Click the chat icon at the bottom of the website — get an instant reply in Bengali
  • Email: support@jitbaz.ws — response within 24 hours
  • App Notifications: Open a support ticket directly from the mobile app
Support is available 24 hours a day, 7 days a week.

Yes, all jitbaz support agents are fluent in Bengali. You can reach us in Bengali via live chat or email. English support is also available.

If you have a complaint against jitbaz, send a detailed email to support@jitbaz.ws. All complaints are reviewed seriously and an initial response is provided within 48 hours. We are committed to fair and transparent resolutions.

If you can't find your answer here, reach out via our live chat or support@jitbaz.ws. We're always here to help.

Go to Category
Account & Registration Deposits & Withdrawals Bonuses & Offers Betting & Games Security Support View All Questions
Quick Links
Register Log In Payment Methods Responsible Gaming Terms & Conditions About Us
Direct Support
support@jitbaz.ws
24/7 Support in Bengali

Why jitbaz Choose

Why millions of users in Bangladesh trust jitbaz

Fully in Bengali

Website, app, support — everything in Bengali. Use it with ease, no language barriers.

bKash & Nagad Support

Deposit and withdraw via all major mobile banking methods in Bangladesh — fast and hassle-free.

Live Cricket Betting

Bet at real-time odds on all major cricket tournaments — IPL, BPL, T20, and more.

SSL Secured

Your data and funds are protected with bank-grade encryption. Every transaction is secure.

New Bonuses Every Day

From welcome bonuses to daily cashback — get extra value on every deposit.

Mobile App

Bet from anywhere on our Android and iOS apps. Smooth performance, fast loading.

Still have questions? We're here

If you can't find your answer in the FAQ, ask our support team directly — or join now.

Register Now Log In

Safe and trusted. For users aged 18 and above only.

বাংলা